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Bilingual Branch Supervisor

United StatesUnited States·Fcb Richardson Kroger - RichardsonNormalmid
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Quick Summary

Overview

* Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash,

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* Under direction from branch manager and assistant, provide prompt, efficient and friendly services to customers, involving receipt and payment of cash, and to recognize customer needs with suggestions appropriate to the bank's services
* Follow established policies in accordance with the bank's and supervisor's direction
* Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
* Ensure that each personal banker/teller balances and assists in identifying any discrepancies
* Ensure that all discrepancies are properly initialed and, if required, reported to the manager immediately
* Accountable for personal achievement of monthly new account production as assigned by upper management
* Participate in an active sales environment that may require in-store aisle prospecting
* Attend business development calls, or other sales opportunities, with a member of management
* Responsible for the guidance, development and assistance of personal banker growth and sales production
* Sell and prepare money orders, cashier's checks, Bank-to-bank wires, and certificates of deposits
* Provide bank services to a diverse customer base, including a large Spanish speaking population
* Ensure that the appearance of the teller area and personnel are neat, organized and in accordance with bank policy
* Regular and predictable attendance and punctuality
* Other duties as assigned

Physical Requirements:
* Required to stand or walk for extended periods of time dependent upon branch location
* Operate a computer and other office machinery
* Schedules are prepared based on business need and subject to change at any time
* Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.

* At least 18 years of age
* High School Diploma or equivalent
* Ability to communicate clearly and professionally in both Spanish and English
* Experience in production accountability
* Minimum of six months' cash handling experience in a sales or customer service position.
* Ability to make independent decisions
* Ability to provide excellent customer service in a fast-paced environment
* Familiarity with bank regulations and laws preferred
* Successful completion of the FNBT Step Up Program for internal employees
* Must be able to work a flexible schedule including evenings, weekends, and holidays
* Must successfully pass background investigation according to company policy
* Must be able to get along with co-workers and work effectively in a team environment

Location & Eligibility

Where is the job
Fcb Richardson Kroger - Richardson, United States
On-site at the office
Who can apply
US

About this job

Who can apply
United States
Posted
12 days ago
Employer
has 183 open jobs on Jobera.

Listing Details

Posted
October 2, 2026
First seen
October 13, 2026
Last seen
October 15, 2026

Posting Health

Days active
1
Repost count
1
Trust Level
19%
Scored at
October 15, 2026

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Bilingual Branch Supervisor