Quick Summary
Overview
JOB SUMMARY: Upholds the Core Values as determined by the management team.
Technical Tools
OtherAssistant Manager
- Hire, train and develop store staff with goals for growth and success in their positions, provide ongoing performance feedback, and recognize accomplishments
- Review all store evaluations with store management team and staff to identify opportunity areas and correct all issues with a sense of urgency.
- Coordinate the overall supervision of staff to ensure sales performance goals are met and company procedures are followed accurately.
- Delegate workload among associates to meet merchandising and visual presentation standards.
- Participate in associate evaluations as per company standards in order to provide feedback for improvement, praise and recognition, and growth opportunities.
- Complete merchandising updates according to [Company Name] standards.
- Work with vendors to develop merchandising strategies for products and have them assist with their plan-o-gram and updates
- Forecast scheduling needs to meet customer demand and create work schedules.
- Monitor payroll to ensure compliance with established budgets and take corrective measures as necessary.
- Review staffing needs, strengths and opportunities with Store Manager, HR/Ops Directors prior to additions, promotions or terminations. Develop and implement an in store marketing strategy including promotions, events, and seasonal merchandising based on store needs.
- Promote Customer Service as The #1 Priority. This must be accomplished on a daily basis through observing, monitoring and coaching associate’s performance and interactions on the sales floor.
- Regularly promote and teach “Amaze Every Customer Every Time” while leading by example and coaching.
- Use huddles, communication boards, and store meetings as the means to communicate the store’s performance, and educate, engage and motivate the team.
- Drive customer satisfaction by ensuring that all customers are acknowledged, customer needs are met, and concerns are resolved quickly.
- Review all customer service measurement reports (e.g., Mystery Shop, Customer Engagement Survey, etc.), and work with the team to identify opportunities to sustain or improve overall service levels.
- Document at least one (1) Observation per associate monthly and provide coaching to ensure consistency of service to all customers.
- Maintain accurate inventory at all stages through on-hand integrity, daily receiving and transfers, store communication, product mix and flow, and adhering to (Company Name) best practices, metrics, and deadlines
- Utilize available inventory reports to reduce shrinkage, maintain appropriate stock levels and maximize inventory accuracy.
- Work on your professional development through leadership training opportunities (self-directed learning, local business events, Ace learning and industry events, etc.).
- Identify appropriate training for store associates and oversee all training requirements for all associates (e.g. New-Hire orientation, on-the-job training, vendor training, etc.).
- Enforce safety policies and procedures and serves as role model for safety.
- Enforce store environment procedures to ensure and maintain the best store appearance.
- Conduct preventative safety and fire inspections and take appropriate actions to correct all issues.
- Operates forklift, as needed, in a safe manner for the purpose of stocking and storing product.
Requirements
~1 min read- High School Diploma or General Education Degree (GED); or, an equivalent combination of education and experience. Bachelor degree preferred.
- Minimum of one (1) year of leadership experience in a retail or customer service setting.
- Must have good verbal and written communication skills
- Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
- High degree of analytical skills, and the ability to delegate and be self-directed
- Excellent written and verbal communication skills
- Strong organizational, time management, and project management skills
- Technically skilled in basic retail computer systems including related software
- Develop and maintain client relationships and strategic partnerships
- Dress according to company policy
- Bilingual (Spanish) verbal and written communication skills strongly preferred
- Possess valid in-state driver license with an acceptable driving record in accordance with company’s insurance carrier’s standards
Location & Eligibility
Where is the job
Knoxville, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- June 2, 2026
- First seen
- June 2, 2026
- Last seen
- June 10, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 52%
- Scored at
- June 2, 2026
Signal breakdown
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External application · ~5 min on foodcityinternship's site
Please let foodcityinternship know you found this job on Jobera.
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