Service Advisor

United States·Cavender Ford Of Okc - Oklahoma CityNormalmid

OtherService Advisor

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Quick Summary

Overview

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell.

Technical Tools

OtherService Advisor

At Cavender Auto Family, we're on a mission to be the most trusted automotive group in the nation—known more for the relationships we build than the vehicles we sell. Every team member plays a role in Making Confidence Happen by living The Cavender Way: acting with integrity, taking ownership, serving others with genuine care, and delivering exceptional experiences for our customers and teammates.

The Cavender Way is more than how we do business—it's how we treat each other. We foster a culture built on respect, accountability, teamwork, and continuous growth. We invest in our people, promote from within, and provide opportunities for team members to build rewarding, long-term careers in a supportive environment.

What We Offer

~1 min read

✓Medical, Dental and Vision Insurance, and pet insurance

✓Paid Time off

✓Paid Maternity and Paternity leave (Parental Leave)

✓Company Paid $10,000 life insurance policy

✓Employee discounts on Vehicles, Service and Parts

✓Professional growth and development training on a quarterly basis.

Responsibilities

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→Greet all customers promptly and professionally
→Determine customer's primary concern and then review additional maintenance needs when appropriate
→Offer a no cost vehicle condition inspection to every customer
→Give and document fair, competitive, transparent price quotes, with the customer and dealership's best interest in mind
→Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
→Handle all customer complaints immediately and resolve to the customer's satisfaction
→Establish and maintain great customer relationships that encourage repeat and referral business
→Work as a team player and uphold the company's standards of professionalism and integrity
→Other duties as assigned

→High School Diploma/GED is required
→Must be energetic, enthusiastic and team oriented
→Must be skilled at listening, problem solving and communication
→Submit to and successfully complete MVR, background check, and pre-employment drug test.
→Valid driver's license