Billing & Collections Specialist
Quick Summary
Review and invoice all approved sales orders in NetSuite accurately and on schedule Apply incoming client payments promptly and accurately Research and resolve billing disputes, short-pays,
A NOTE ON HOW TO REACH US
We're truly grateful that so many people have Foundant on their radar — it means a lot that our work resonates with others. That said, due to the high volume of direct messages and emails we receive, cold outreach isn't the preferred way to be considered for a role, and we're not able to prioritize applications submitted this way. To apply for open positions, please visit our careers page, which is the fastest and most effective route to being considered.
Responsibilities
~1 min read- →At least 3 years of accounts receivable, collections, or billing experience, including SaaS or subscription billing
- →Experience with an ERP system like NetSuite, Sage Intacct, or Great Plains
- →Track record of identifying the root cause of a recurring billing or collections problem and fixing it
- →Strong written and verbal communication skills, including comfort having firm but professional conversations about overdue balances
- →Solid attention to detail and accuracy with numbers
- →Intermediate Excel skills (e.g., lookups, pivot tables)
- →Ability to manage a high volume of accounts (hundreds per month) and shifting priorities
- →High school diploma or equivalent
Nice to Have
~2 min read- Experience with NetSuite
- Experience with Salesforce
- Experience with collections automation or payment portal tools
Why You’ll Love Working at Foundant:
- At the heart of everything we do is a commitment to innovation and making a positive impact. Whether you’re working on projects that empower not-for-profits, community foundations, or corporations, your contributions will help drive real-world change.
- We offer competitive salary and benefits, including tuition, and lifestyle reimbursements, and bespoke mindfulness and fitness initiatives.
- With our Flexible PTO policy, you’ll have the freedom to manage your time in a way that supports your personal well-being and professional success.
- We’re committed to your professional and personal development. With our merger, you'll have the chance to collaborate across teams, giving you exposure to diverse ideas, expertise, and projects that span multiple industries.
- As part of a larger organization, you’ll have even more opportunities to grow your career. Whether it’s exploring new roles, leadership opportunities, or shifting to a different department, we support internal mobility to help you achieve your career goals
- You’ll enjoy autonomy and responsibility, empowering you to approach your work creatively and independently, fostering innovation and independent thought.
- Employee recognition is a core part of our culture. When you do a great job, we make sure everyone knows about it!
Foundant is an equal opportunity employer, committed to building a diverse workforce that represents the communities we serve. We welcome and encourage applications from all qualified candidates, and will consider all applicants without regard to race, color, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, Indigenous status, age, disability, or individuals who may require accommodation.
Foundant is also committed to providing accommodations throughout the interview and employment process. Accommodations are available upon request for candidates participating in all aspects of the selection process. If you have accessibility requirements during the recruitment process and require accommodation, please contact hr@smartsimple.com.
Location & Eligibility
About this job
- Who can apply
- Canada
- Posted
- Today
Listing Details
- First seen
- November 4, 2026
- Last seen
- November 4, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 57%
- Scored at
- November 4, 2026
Signal breakdown
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