Customer Support & Sales Admin Assistant

At Foundry for Good, we don’t just build businesses—we build businesses that do good. Across our family of brands, we support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change.

Here’s why you’ll love working with us:

Fuller Focus is a B2B data intelligence platform that helps companies selling to the nonprofit sector identify, prioritize, and close the right prospects. We surface insights from IRS Form 990 data — covering 1.8M+ nonprofits and 738M+ rows of financial data — to power lookalike modelling, competitor intelligence, financial trajectory signals, and CRM enrichment.

We’re a small, fast-moving team backed by Foundry for Good. We’ve recently signed our first enterprise clients and are scaling our sales pipeline. This role is our first dedicated hire outside of engineering, and you’ll work directly with the founder every day.

We’re looking for a sharp, reliable customer support and sales assistant to work alongside the founder in building out our client operations and sales support function. This is not a passive role — you’ll be hands-on with real clients from day one, preparing materials that directly drive revenue and keeping our growing customer base happy.

This role has a clear growth path. As we scale past 10+ clients, you’ll have the opportunity to own the entire customer success function and grow into a team lead position.

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• Comfortable with spreadsheets and data — sorting, filtering, basic formulas, and spotting errors in Excel or Google Sheets.

• Experience with HubSpot, Salesforce, or similar CRM tools.

• Familiarity with the nonprofit sector, fundraising, or donor management software.

• Experience creating presentations in PowerPoint or Google Slides.

• Basic design skills — able to tidy up slides, format documents, and create simple visuals using Canva or similar tools.

• Comfortable using AI tools (ChatGPT, Claude) to draft content, research, and work more efficiently.

• Experience with outbound sales — email sequences, LinkedIn outreach, or cold calling.

• Previous experience at a startup or working directly with a founder.

Meet the Team

We currently have 100 team members who live in the Philippines who have been fantastic team members and we’re excited to add new team members to this new role!

There are a few traits unique to our business that individuals should consider before applying.

• You must love the idea of giving back to the community and nonprofits. There are thousands of jobs. If being involved in the success of nonprofits is something you’re truly passionate about, this could be a great role.

• You must be extremely comfortable with change. As a small growing company, decisions can be made over a weekend and fully implemented by early the next week. Whether that’s new systems, new processes, or new approaches, we look for individuals who can adapt and thrive.

• You must believe that the best contributors should get better rewards. As a company, we believe in paying people based on the value they generate at the business.

• You must be willing to disagree and commit. As a growing business, there will be lots of decisions that get made and changes that occur during your time at the company. Some of which you’ll agree with and some you won’t, we strongly believe that the best team members have the ability to disagree and commit (i.e., going with a decision after it has been made regardless of whether or not you agree).

• You must believe the status quo is unacceptable. As a growing company and as individuals, we believe the status quo is unacceptable. Everyone should be relentless in striving to be the best version of themselves and figure out ways to create more value at the company, enhance our client's results, and grow professionally. The question should always be “How can I be better” rather than “How can expectations be adjusted”.