Customer Support & Sales Admin

At Foundry for Good, we don’t just build businesses—we build businesses that do good. Across our family of brands, we support nonprofits, trade associations, and mission-driven organizations with innovative software, impactful marketing strategies, and tools that empower positive change.

Here’s why you’ll love working with us:

Fuller Focus is a B2B data intelligence platform that helps companies selling to the nonprofit sector identify, prioritize, and close the right prospects. We surface insights from IRS Form 990 data — covering 1.8M+ nonprofits and 738M+ rows of financial data — to power lookalike modelling, competitor intelligence, financial trajectory signals, and CRM enrichment.

We’re a small, fast-moving team backed by Foundry for Good. We’ve recently signed our first enterprise clients and are scaling our sales pipeline. This role is our first dedicated hire outside of engineering, and you’ll work directly with the founder every day.

We’re looking for a sharp, reliable customer support and sales assistant to work alongside the founder in building out our client operations and sales support function. This is not a passive role — you’ll be hands-on with real clients from day one, preparing materials that directly drive revenue and keeping our growing customer base happy.

This role has a clear growth path. As we scale past 10+ clients, you’ll have the opportunity to own the entire customer success function and grow into a team lead position.

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• Comfortable with spreadsheets and data — sorting, filtering, basic formulas, and spotting errors in Excel or Google Sheets.

• Experience with HubSpot, Salesforce, or similar CRM tools.

• Familiarity with the nonprofit sector, fundraising, or donor management software.

• Experience creating presentations in PowerPoint or Google Slides.

• Basic design skills — able to tidy up slides, format documents, and create simple visuals using Canva or similar tools.

• Comfortable using AI tools (ChatGPT, Claude) to draft content, research, and work more efficiently.

• Experience with outbound sales — email sequences, LinkedIn outreach, or cold calling.

• Previous experience at a startup or working directly with a founder.