Food and Beverage Floor Supervisor

Responsible for ensuring operations of the venue assigned to each shift, ensuring guest satisfaction, and that employee performance is in accordance with policies, procedures, and gaming regulations.

Directly supervises all service employees on assigned shift. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strong interpersonal and communication skills required.  Appropriate licenses, as required. ServSafe® certification, or ability to become certified, required.  Knowledge of HACCP standards required. Indiana requires an active employee permit issued by the State of Indiana’s Alcohol and Tobacco Commission (ATC) and a completed Indiana ATC approved server training program

This position requires a Level 4 Gaming License.

High school diploma or equivalent preferred.  One to three years related supervisory experience preferred.

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to write effective reports and memos.  Ability to respond to inquiries from employees or guests.  Ability to communicate effectively in one-on-one, small group, and large group situations.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio and percent, and to interpret data from graphs.  

Ability to apply common sense reasoning to variety of situations.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms, and talk or hear.  The employee frequently is required to stand and walk.

The employee is occasionally required to lift up to 25 lb.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  A casino environment is typically smoky.