Assistant Security and Safety Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Supervise, coach, and develop the Security & Safety team to maintain the highest service and safety standards.
• Assist in managing the day-to-day operations of the Security & Safety department.
• Ensure the safety and security of guests, employees, contractors, and the hotel property.
• Implement and maintain security policies, procedures, and preventive safety programs.
• Coordinate emergency response procedures, including fire, medical, evacuation, and natural disaster preparedness.
• Conduct regular inspections of CCTV, access control, fire protection, and other life safety systems.
• Investigate incidents, accidents, thefts, and security-related matters, ensuring accurate documentation and timely reporting.
• Monitor compliance with local regulations and Four Seasons standards related to safety, health, and security.
• Collaborate with other departments to identify and mitigate operational risks.
• Conduct security awareness training and emergency drills for employees.
• Prepare schedules, performance evaluations, and departmental reports as required. 

• Minimum of 2 years' experience in a supervisory or management role within hotel security.
• Previous luxury hospitality experience is highly preferred.
• Strong leadership, communication, and interpersonal skills.
• Excellent written and spoken English.
• Possession of a Gada Madya Certificate is preferred.
• Knowledge of CCTV systems, access control systems, fire and life safety equipment, and emergency response procedures.
• Strong investigative, analytical, and problem-solving skills.
• Ability to remain calm under pressure and respond effectively to emergencies.
• Proficient in Microsoft Office applications and security reporting systems.  

Note : for Indonesian nationality only