Assistant Spa Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• →Ensure the spa environment remains serene, inviting, and well-maintained, including ambient lighting, music, temperature, and overall presentation.
• →Oversee the cleanliness, organization, and readiness of treatment rooms, facilities, and equipment, ensuring supplies are adequately stocked at all times.
• →Assist during peak periods, special events, or staff shortages by providing operational and hands-on support when required.
• →Assist with onboarding and training of new team members on service standards, protocols, and spa procedures.
• →Assist in monitoring daily operations reports, treatment revenue, and occupancy levels.

• Diploma or certification in Spa Management, Hospitality, or Wellness preferred.
• Minimum 2–4 years of experience in a luxury spa, five‑star hotel, or premium resort environment; prior experience in a supervisory or assistant management role is highly desirable.
• Strong understanding of luxury service standards, guest engagement, and personalized wellness experiences consistent with international hotel brands.
• Excellent interpersonal, communication, and presentation skills, with the ability to interact confidently with discerning, high‑profile, and international guests.
• Proven capability to multitask, prioritize operational needs, and remain calm under pressure while delivering exceptional service quality

• Full Time

The location for this position is: Langkawi, Kedah, Malaysia

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For more details please visit our website : http://www.fourseasons.com/langkawi