Bell Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Greet guests upon arrival and departure with a friendly and professional demeanor

• Assist guests with their luggage, ensuring safe and efficient handling
• Provide information about the hotel facilities, local attractions, and services

• Escort guests to their rooms, explaining room features and hotel amenities
• Coordinate with other departments to fulfill guest requests and needs

• Handle guest inquiries and complaints promptly and professionally
• Assist with transportation arrangements, including Taxi, Shuttle and Limousine services
• Handle billing and payment transactions efficiently and accurately

• Reading, writing and oral proficiency in Cantonese, Mandarin and English
• Strong communication and interpersonal skills
• Committed to achieving high levels of service excellence and guest contentment.
• Knowledge of the local area and attractions is a plus.
    

• 48 Hours weekly
• Work on shift