Commis Waiter / Waitress - Mei Ume

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

At Four Seasons, exceptional dining experiences are built on genuine hospitality, attention to detail, and teamwork. Mei Ume offers a unique opportunity to develop your skills within one of London's most distinctive restaurant concepts, combining the artistry of Chinese and Japanese cuisine with world class service.

Four Seasons Hotel London at Tower Bridge is seeking a Commis Waiter or Waitress to join the team at Mei Ume.

Mei Ume brings together the traditions of Chinese and Japanese cuisine under one roof. The menu showcases exceptional sushi, sashimi, dim sum, and signature dishes, creating a vibrant and sophisticated dining experience in the heart of the City.

Led by Head Chef Tony Truong and his team, Mei Ume combines creativity, craftsmanship, and exceptional ingredients to deliver memorable guest experiences every day.

As a Commis Waiter or Waitress, you will support the restaurant team in delivering exceptional service throughout every stage of the guest journey.

Working closely with the Chef de Rang and senior service team, you will assist with the preparation and maintenance of the restaurant, support service delivery, and ensure every guest receives the attentive and personalised hospitality for which Four Seasons is renowned.

• →Assist with setting up and preparing the restaurant before service
• →Support the team by delivering food, beverages, and guest requests promptly and professionally
• →Maintain cleanliness and organisation of your station and all service areas
• →Prepare mise en place and ensure service stations are fully stocked
• →Work closely with the kitchen team to ensure smooth communication before, during, and after service
• →Ensure food is delivered accurately, efficiently, and to the highest standards
• →Anticipate guest needs and respond with care and attention to detail
• →Develop knowledge of menus, ingredients, beverages, and service standards
• →Support the delivery of Four Seasons service standards at all times

• Previous experience as a Commis Waiter, Commis Waitress, or within a hospitality environment is beneficial
• A genuine passion for hospitality and guest service
• Strong communication and teamwork skills
• Excellent attention to detail
• Ability to work effectively in a fast paced environment
• Positive attitude and willingness to learn
• Good spoken and written English
• Right to Work in the UK

• Full time position based on a 40 hour working week
• Typically 2 to 3 split shifts per week, with the remaining shifts scheduled as single service shifts
• Single shifts are typically: 10.30am to 5.00pm or 5.00pm to close
• Split shifts are typically: 10.30am to 3.30pm and 5.30pm to 10.30pm
• Flexibility required across lunch and dinner service, weekends, and public holidays

If you are passionate about service, eager to learn, and would like to develop within one of London's leading Asian dining destinations, we would love to hear from you.

We look forward to receiving your application.