Concierge

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

As a Concierge, you create memorable guest experiences by responding to a wide variety of requests with professionalism, efficiency, and a personalized approach. By understanding each guest’s individual needs and preferences, you provide tailored recommendations and thoughtful touches that enhance their stay while upholding Four Seasons standards and policies.

• Deliver exceptional and personalized service to guests, anticipating needs and arranging memorable experiences.
• Provide expert recommendations on local restaurants, attractions, cultural events, sightseeing opportunities, and entertainment options.
• Assist guests with bookings, reservations, ticketing, transportation arrangements, and special requests.
• Maintain up-to-date information and collateral on local attractions, restaurants, museums, maps, and points of interest.
• Build and maintain strong relationships with local vendors and service providers to ensure seamless guest experiences.
• Serve as a trusted local expert, helping guests make the most of their time in Budapest.

• 1-2 years of previous experience in a Concierge, Guest Relations, or similar hospitality role.
• Fluency in both English and Hungarian.
• College degree preferred.
• Strong computer proficiency and administrative skills.
• Outstanding communication, interpersonal, and presentation skills.
• A genuine passion for hospitality and creating exceptional guest experiences.
• Flexibility to work weekends, holidays, and evening shifts.

• Full-time position.

At Four Seasons, we believe that genuine care is at the heart of everything we do - for our guests, for each other, and for our community. For more than 60 years, our culture has been rooted in the simple idea that life is richer when we connect with purpose and kindness.

At Four Seasons Hotel Gresham Palace Budapest, our team is inspired every day by the beauty, history, and energy of one of Europe's most vibrant cities. Located in a stunning Art Nouveau landmark overlooking the Chain Bridge and the Danube, our hotel combines timeless elegance with world-class hospitality. We are committed to creating exceptional experiences for our guests while fostering an environment where our employees feel valued, supported, and empowered to grow.

Applicants must have current work authorization in Hungary or hold an EU passport.