Desk Attendant

Four Seasons Sharm El Sheikhmid

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Quick Summary

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.

Responsibilities

~1 min read

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Coordinate daily housekeeping operations, ensuring accurate room status updates and task allocation
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Serve as the main point of contact between Housekeeping, Front Office, Engineering, and other departments
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Maintain and update housekeeping logs, reports, and administrative records
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Monitor guest requests and follow up to ensure timely and exceptional service delivery
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Support supervisors with scheduling, attendance tracking, and inventory control
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Handle guest inquiries and concerns professionally, escalating issues when required
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Ensure compliance with Four Seasons standards, policies, and safety procedures
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Assist with onboarding coordination and training records for housekeeping colleagues

- 1 year experience in same position

- English proficiency

High school diploma or equivalent; hospitality-related education preferred
Previous experience in housekeeping operations, hotel administration, or a similar role
Strong organizational, communication, and multitasking skills
Proficiency in hotel systems and basic computer applications
A service-oriented mindset aligned with Four Seasons culture and values
English and computer skills (word, Excel and power point,)