Director of Catering

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Maintain and monitor the accuracy and effectiveness of all written communication from catering and conference services managers and support staff for our external customers as well as internal team.

• Actively prospect and solicit, develop and maintain catering accounts through personal sales calls, trade shows, and on-site entertainment.  Supervise the execution of banquet events. 

• Finalize the requirements of Four Seasons internal events as well as personally booked catering events while maximizing revenue potential through upselling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.

• Ensuring accuracy of Banquet Checks and provide bill review on completion of program or event.

• Managing challenges and glitches that arise while groups are on property and finding solutions, keeping Director of Marketing and Planning Committee fully informed on all unusual matters so that prompt corrective action can be taken where appropriate.

• A minimum of five years’ experience leading a team in a comparable role

• Strong selling and negotiating skills

• Strong verbal and written communication skills

• Solid organization skills

• Proficiency in the use of Microsoft Office (Excel, Word)

• Strong interpersonal and team player skills

• Strong leadership and management skills

• This is a full-time position. Candidates must be able to work Mornings, nights, weekends and holidays.

Candidates must have valid work authorization for the U.S.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.