Director, Security and Safety

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

We are seeking a dynamic and experienced Director of Security to lead all aspects of hotel safety, security, risk management, and emergency preparedness. This role is responsible for protecting guests, employees, visitors, and assets through proactive leadership, regulatory compliance, incident management, and the development of a strong culture of safety and security across the property.

What you will do

• Lead all hotel security, safety, and risk management operations to protect guests, employees, visitors, and property.
• Manage, develop, and oversee the Security team, including hiring, training, scheduling, coaching, and performance management.
• Develop and implement security, life safety, emergency response, and business continuity programs.
• Lead emergency preparedness efforts, crisis management, investigations, and incident response activities.
• Oversee fire and life safety programs, including compliance, drills, inspections, and evacuation procedures.
• Conduct regular risk assessments, security audits, and safety inspections to identify and mitigate potential risks.
• Manage security systems, including CCTV, access control, alarm systems, and key control procedures.
• Investigate security incidents, workplace injuries, accidents, and other safety-related events, implementing corrective actions as needed.
• Ensure compliance with all applicable laws, regulations, OSHA requirements, and company standards.
• Partner with hotel leadership to provide expert guidance on security, safety, and risk management matters.
• Serve as the primary liaison with law enforcement, emergency services, and regulatory agencies.
• Support VIP guests, special events, and operational planning through security assessments and protection measures.
• Manage departmental budgets, staffing levels, equipment, and operational resources.
• Promote a culture of safety, accountability, and exceptional guest service throughout the property.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

Internal Four Seasons Hotels & Resorts employees may be eligible for visa sponsorship via an L-1A Visa.  Please contact your People & Culture Team regarding eligibility.

What to expect

• Compensation: $95,000 - $105,000
• Energizing Employee Culture where you are encouraged to be your true self!
• Comprehensive learning and development programs to help you elevate your craft.
• Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan) as well as Paid Time Off & Holiday Pay
• 401(k) Retirement Plan including Employer Matching Program
• Inclusive and diverse employee engagement & recognition events all year-round.
• Exclusive discount and travel programs with Four Seasons
• Complimentary Dry Cleaning for Employee Uniforms & Employee Meals
• And so much more!

Learn more about Four Seasons Hotel Chicago and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSChicago

Twitter: @FSChicago

Facebook: https://www.facebook.com/FourSeasonsHotelChicago/

LinkedIn:  https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn More About Who We Are:  We Are Four Seasons

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 312-649-2153.

Don’t miss this opportunity to be part of our award winning team, while developing your career with the world’s leading luxury hotel company!   We look forward to receiving your application!