Guestroom Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Maintains cleanliness of all guest room and/or private residences – vacuuming, dusting, cleaning of all guestroom surfaces (including mirrors, furniture, floors, bathroom fixtures, etc.) ensuring they are streak and mark-free 

• Monitors guestroom equipment to ensure all items are in working order 

• Completes assigned number of rooms to clean during a shift 

• Participates in the detail cleaning of guestrooms as assigned in accordance with the hotel’s Perfect Room Program (PRP).  

• Removes and replaces dirty towels and sheets with clean product from the linen storage closets.  

• Sanitizes all areas of the guestroom (bedroom, living room, dining room and bathroom, kitchen areas) according to procedure 

• Makes bed 

• Removes room service trays, dishes and carts to service landings 

• Stocks guestroom linen in the appropriate storage areas on guest floors 

• Retrieves and delivers guest requests as needed 

• Replenishes guest amenities (i.e. shampoo, lotions, cotton balls, stationery, pens, etc…) in each room 

• Refills coffee/tea supplies, its accompaniments, and mini-bar items  

• Places rooms in turndown status as assigned 

• Inspects and releases own rooms, ensuring adherence to all standards 

• Ability to read, write and speak English 

• Previous Housekeeping experience preferred, but not required