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Four Seasons Cartagenamid

RetailRestaurant Server

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Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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RetailRestaurant Server

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

On Colombia’s Caribbean coast, in the historic city of Cartagena, Four Seasons is revitalizing a collection of landmark buildings dating as far back as the 16th century. Experience the authentic charm of the Getsemaní neighbourhood, where timeless style infuses the 131 accommodations, including 27 suites. Connect to the lively social scene in four restaurants and lounges. Entertain in two ballrooms. Then unwind at the Spa, Fitness Centre and two rooftop pools. With timeless style and legendary service, Four Seasons is shaping Cartagena’s new cultural focal point.

El/la Host/ess se encarga de darla la bienvenida a los huéspedes y clientes a los restaurantes y los asiste con la coordinación de las mesas. También se encarga de gestionar las reservas de los huéspedes y responde a las preguntas de una manera eficiente, cortés y profesional para lograr la máxima satisfacción del cliente y cumpla con todas las políticas de Four Seasons.

Asistir a los huéspedes rápidamente en una mesa preestablecida para la reserva y de acuerdo con la preferencia de los huéspedes.
Configurar el stand del anfitrión / anfitriona, revisar el libro de reservaciones para el huésped, y hacer recomendaciones en cuanto a la disposición de la sala, manteniendo los estándares de servicio de Four Seasons.
Gestionar reservas de huéspedes y clientes, proporcionando información sobre el restaurante o cualquier otro servicio del hotel.
Anticipar las necesidades de los huéspedes, responder a las preguntas o problemas de los huéspedes, y reconocer a los invitados regulares por su nombre y utilizar el nombre del invitado de manera coherente.