Host/ess

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

World-renowned, Michelin-starred Chef Gordon Ramsay's restaurant, Ramsay's Kitchen, is now located in the Four Seasons Hotel St. Louis! With unforgettable cuisine crafted by Chef Gordon Ramsay paired with the best-in-class service of Four Seasons, your dining experience will be one of a kind. Ramsay's kitchen will offer American-style cuisine with both global and local influences. The partnership of Ramsay's Kitchen and Four Seasons is in perfect harmony inside the walls of Downtown St. Louis, with floor-to-ceiling windows facing the Gateway City Arch.

The Host/ess is an essential member of the Food & Beverage team, working in the restaurant to support seamless service and an elevated guest experience. This position is key to upholding service standards, enhancing the flow of operations, and contributing to the overall success of the dining experience. As the first and last impression of the restaurant, the Host/ess is responsible for greeting guests and seating them promptly, delivering exceptional service from start to finish. This position works closely with team members to ensure that guest needs are met efficiently and with genuine hospitality. The restaurant embodies all Four Seasons cultural standards while operating under the “Ramsay Standard,” with an emphasis on professionalism and excellence expected in any high-level restaurant or hospitality environment. This role reports to the Restaurant General Manager and is overseen by the Director of Food & Beverage.

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  Customer Service: Maintaining a welcoming, professional, and positive environment for every guest

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  Comprehension: Having a basic knowledge of the food and beverage menu items

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  Organization: Utilizing Open Table and the daily reservation book to seat guests while balancing servers’ maximum workload capacity

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  Communication/Teamwork: Collaborating with team members to ensure guests are always taken care of

​What you bring:

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  Ability to work in a fast-paced environment while maintaining strong attention to detail.

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  Excellent customer service skills to ensure guests have the best experience possible.

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  Capability to remain in a standing position for up to 8 hours per day.

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  Fluency in reading, writing, and spoken English is required.

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  Experience in a similar role with a luxury or upscale restaurant is a plus.

​Schedule & Hours: 

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  This is a part-time position

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  The working hours will vary and may include mornings, days, afternoons, and evenings on weekdays and weekends.