Housekeeping Floor Supervisor

HOUSEKEEPING FLOOR SUPERVISOR 

The Four Seasons Resort Lāna’i is looking for a Housekeeping Floor Supervisor who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. 

WHAT YOU’LL DO 

The Housekeeping Floor Supervisor oversees daily housekeeping operations and conducts inspections of guest rooms and public areas to ensure cleanliness, presentation, and service standards are consistently maintained. This role supports team performance, coordinates daily assignments, and helps deliver an exceptional guest experience in accordance with luxury hospitality standards. Responsibilities include, but are not limited to:     

• Conduct inspections of guest rooms, public areas, VIP arrivals, show rooms, and priority rooms to ensure cleanliness, presentation, and quality standards are consistently maintained 

• Coordinate daily housekeeping operations by assigning work, monitoring productivity, and providing guidance and support to housekeeping teams across all shifts 

• Assist Housekeeping Management with administrative and operational responsibilities to ensure efficient daily operations and service excellence 

• Oversee the preparation of VIP arrivals and special accommodations, ensuring rooms are guest-ready and meet established luxury hospitality standards 

• Respond promptly and professionally to guest requests, concerns, and special needs, coordinating with appropriate departments to ensure timely resolution and guest satisfaction 

• And More! 

WHAT TO BRING 

• Successful candidate must possess legal work authorization in United States 

• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required. 

• Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts  

• Previous experience in Housekeeping is preferred.    

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS: 

• Hourly Rate: $30.91 

• 100% Employer contributed Medical, Dental, and Vision benefits 

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay 

• Inclusive and diverse employee engagement & recognition events all year-round 

• Complimentary stays and exclusive discounts at Four Seasons Worldwide  

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms 

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources 

• Comprehensive learning and development programs to help you master your craft 

• Energizing Employee Culture where you are encouraged to be your true self! 

• And so much more! 

We look forward to receiving your application!  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Learn more about what it's like to work at Four Seasons Resorts Lana’i, visit us: 

Twitter: https://twitter.com/FSLanai