Housekeeping Manager (H/F) - CDI

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The aim of the Housekeeping Manager is to maintain the customer and back office areas in keeping with service quality, and to ensure customer comfort. 

The Housekeeping Manager is responsible for supervising the housekeeping team, and for ensuring that all department procedures are properly applied. 

She/he supervises the various projects and their smooth running with the Executive Assistants, and ensures that each member of her/his team has the training required to carry out her/his work under optimum conditions. 

He/she works with his/her Department Manager as well as with all hotel departments and management. 

He/she must carry out his/her work in accordance with our company's standards, paying attention to guests' needs and striving to exceed their expectations. 

The General Housekeeper must be qualified and experienced in organization and service, demonstrate very good team spirit, have excellent presentation and good interpersonal skills to lead and supervise his/her team. 
 

• Lead daily briefings with housekeeping staff, team members, and floor supervisors, as well as various monthly meetings. 
• ​​​​​​​Organize the day’s schedule based on priorities (guest profiles, scheduling of maintenance work, etc.) in coordination with the Technical Department and Front Desk. 
• Ensure that your team’s work is proceeding smoothly. 
• Manage the follow-up of guest complaints.
• Ensure proper supervision of the Floor Supervisors, both regarding housekeeping and technical services.
• Inspect and periodically monitor rooms undergoing deep cleaning.
• Monitor the cleanliness of storage areas, service rooms, hallways, and the hotel’s public and common areas. 
• Supervise schedules and labor standards based on the hotel’s activity. 
• Conduct recruitment interviews in accordance with Four Seasons quality criteria and perform “Behavior-Based Interviewing.” 
• Ensure proper management of the department’s payroll, particularly through the management of leave and time credits. 

“The list of duties outlined above is not exhaustive; your role will require you to constantly adapt to periods of high activity and to handle specific aspects of customer relations.” 
 

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  Accommodation provided during the trial period. 

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  Enjoy exclusive discounts at our restaurants, as well as on your ski pass, access to the Mont Blanc Tunnel, the Saint-Gervais thermal baths, Ciné Mont-Blanc, and other local attractions. 

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  Bring the season to a close with our Staff Party, sure to be the envy of many!