On Call Door Greeter

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Four Seasons Hotel Philadelphia is seeking a Greeter to join our Security team. This role plays an important part in creating a welcoming, organized, and seamless arrival experience for our guests. The Greeter is responsible for managing guest flow, verifying reservations through our electronic reservation system, and ensuring entry procedures are followed during high-volume periods. This position works closely with the Security team to maintain a safe, professional, and guest-focused environment while delivering the exceptional service standards synonymous with Four Seasons.

• →Welcome guests with professionalism, warmth, and genuine hospitality.
• →Manage guest queues and maintain an organized flow during peak business periods.
• →Verify reservations and guest access using an electronic reservation system.
• →Communicate entry policies and venue guidelines clearly and professionally.
• →Partner with Security and Operations teams to support a safe and positive guest experience.
• →Respond to guest inquiries and provide accurate information regarding access and reservations.
• →Remain composed and service-focused in a fast-paced, high-volume environment.

• Strong interpersonal and guest service skills.
• Comfort using computers and electronic reservation systems.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Excellent communication and problem-solving abilities.
• Previous experience in hospitality, guest services, security, or a similar customer-facing role is preferred.
• A professional presence, positive attitude, and commitment to exceptional service.

• This is an On-Call position. Hours may include evenings, weekends, and holidays based on business needs.
• As a 24/7 operation, flexibility is appreciated.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. 

Don’t miss this opportunity to be part of our award-winning team, while developing your career with the world’s leading luxury hotel company! We look forward to receiving your application!

Four Seasons Hotel Philadelphia is committed to diversity and inclusion in the workplace.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf