Recreation Attendant

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the role: 

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Winter Seasonal Recreation Attendant. Some days you'll be an attendant to help run the Kids for All Seasons (KFAS) Kids Club and the others you'll be assisting guests requests for bicycles, distributing and receiving the bicycles and adjusting the bikes to fit each guest.     

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.   

Hourly wage: $27.00-$28.60 

In your role, you will: 

• Welcome children and families with warmth and professionalism   

• Plan, lead, and supervise engaging indoor and outdoor activities including arts & crafts, games, storytelling, nature walks, and more 

• Ensure the safety and well-being of all children in your care at all times   

• Maintain a clean, organized, and inviting Kids Club environment   

• Communicate with parents and guardians, keeping them informed and reassured   

• Support team members and contribute to the overall guest experience​ 

• Manage the complimentary bike program at the resort, assisting guests with bike requests and ensuring a seamless experience.   

• Receive, store, and issue bicycle equipment and supplies.   

• Ensure all bicycles are in safe working order, performing adjustments to fit each guest.   

• Demonstrate courteous, helpful, and efficient service when interacting with guests and colleagues.   

• Possess knowledge of bike mechanics and tag bikes for repair when necessary.   

• Maintain cleanliness and organization of the equipment, bike rental area, and personal appearance.   

What you bring 

• Retail or customer service experience  

• Previous experience working with children (e.g., childcare, education, recreation, hospitality)  

• Creative, enthusiastic, and able to engage children of varying ages and interests  

• Strong communication and interpersonal skills  

• Responsible and safety-conscious  

• First Aid and/or child safeguarding certifications is required  

• Demonstrate mechanical aptitude and comfort with various specialty bike tools.    

• Ability to lift 50 lbs and perform physical tasks associated with the role.    

• Ability to work in Canada  

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.  

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.   

What we offer   

• Competitive wages to recognize your skills and experience   

• Affordable staff accommodation located in scenic Whistler   

• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance   

• Employee recognition and events including employee of the month, service milestones, summer and winter celebrations   

• Employee wellness activities like yoga, e-bike rides, and creative workshops - designed to promote wellbeing and inspiration   

• Complimentary meal provided every shift in our staff cafeteria.   

• Paid time off including vacation days and additional floating holidays per year   

• Excellent training and development programs to support professional growth   

• Exclusive discount and travel programs with Four Seasons worldwide