Reservations Agent

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Reservations Agent is responsible for selling the hotel and providing information to prospective guests by capturing sales from the incoming calls and coordinating details of each reservation to ensure the guest’s satisfaction. The focus of a Reservations Agent is to sell not only the hotel, but handle reservations and upsell the Spa and all Food and Beverage outlets.

Other roles include answering incoming PBX calls in an efficient and friendly manner, using guest names when possible and routing calls to proper extensions, and calling to confirm and/or guarantee non-guaranteed reservations.

• Hourly Rate: $22.20
• Medical, vision and dental insurance
• Complimentary life insurance
• Short-term disability insurance
• Paid time off and holiday
• 401k Retirement Plan
• Exciting training and development opportunities
• Complimentary employee meals
• Complimentary room nights at Four Seasons hotels around the world
• Discounted employee parking
• And Much More!
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