Reservations Manager - Four Seasons San Francisco & San Francisco at Embarcadero

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Hospitality & TourismReservations Manager

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Key Responsibilities

This list is not all –inclusive and should only be used as an overview of all actual responsibilities.

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Hospitality & TourismReservations Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.

We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

Responsible for the overall management of the Reservations Department and activities of Four Seasons San Francisco to achieve budgeted goals; understanding and applying the principles of occupancy and rate to achieve maximum yield. Closely work with the Director of Revenue and Front Office Manager and Liaison for Group reservation specialist. Maintain relationship and communication with Worldwide reservations office.

This position provides support as a shared role between Four Seasons Hotel San Francisco and Four Seasons San Francisco at Embarcadero.

Responsibilities

~2 min read

→College degree required

→Two to Five years’ Of Hotel Reservations experience is a core Requirement and preferably in Rooms Division and Revenue position with Four Seasons or another related organization.

→This position is based in the San Francisco Bay Area and requires regular on-site presence. Candidates must be able to work from the Bay Area upon hire
→Work Authorization: Applicants must be authorized to work in the United States

Four Seasons offers an award-winning work environment and an excellent benefits package which includes:

→Salary $92,000.00 to $ 97,000.00
→Generous medical, dental & vision insurance plans
→401k Retirement plan
→8 weeks of New Parental Leave Pay
→Fur Baby/Pet Insurance
→Inclusive and diverse employee engagement & recognition events all year-round.
→Complimentary accommodation at other Four Seasons Hotels and Resorts
→Complimentary Employee Meals
→Paid holidays, vacation & sick days
→Laundered Employee Uniform
→Annual Incentive Plan for the Position.

To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact the People & Culture Department at 415-633-3465.

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Hotels Union Square San Francisco | Four Seasons Hotel

Discover urban luxury at San Francisco's iconic hotel. Experience modern elegance, top-notch amenities and culinary delights. Book now.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal