~7d ago

Restaurant Server

Four Seasons Minneapolismid

RetailRestaurant Server

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Quick Summary

Overview

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better,

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RetailRestaurant Server

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.

Our Riva/Nordic Village restaurant is a seasonal outlet operating as Riva Terrace Restaurant & Bar in the spring and summer months and Nordic Village during the late fall and winter months. Season-to-season, this restaurant is operated by the same passionate team, out of the same remarkable space, but offers uniquely different dining experiences reflective of the beloved change of seasons in Minnesota.

About the role

Basic Purpose: Servers will be responsible for creating a memorable dining experience for guests and residents, providing exceptional and anticipatory service while showcasing a knowledgeable understanding of the menu and preparation methods.

What you will do

Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods

Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings

Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests

Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike

Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals

Breakdown, clean and set-up of tables and chairs

Work harmoniously and professionally with co-workers and supervisors

Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed

What you bring

Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server

Thrive working in a fast paced, and large team environment

Ability to be standing for up to 8 hours a day and ability to lift up to 50lbs

Knowledge of Minneapolis and surrounding areas, highly desirable, however not required

Preferred experience in a luxury hotel or resort

Must be flexible with schedule - Able to work weekdays, weekends, and holidays shifts

Ability to carry and balance a tray

Ability to accurately process cash and credit card transactions

Ability to multi-task in a high volume and demanding environment

Strong problem-solving skills, ability to handle difficult situations and guests

Reading, writing and oral proficiency in the English language

TIPS & ServSafe certified

What we offer

We care for our team members through competitive compensation packages and the following complimentary, market-leading benefits:

Wage: $16.37 per hour + tips

Comprehensive health and vision insurance

Discovery nights at Four Seasons Properties around the globe

Holiday and vacation pay

Daily meals inspired by award-winning chefs

Uniforms and uniform care

Sick pay, disability coverage and life insurance

We also offer opportunities for career development and advancement and the following rewards in support of their work-life balance:

Parking discounts

Staff lounge and cafeteria space with city view

Up to eight weeks of parental leave pay

Fur baby insurance

401(k) retirement plan

Discounted accommodations at Four Seasons properties worldwide

Dental coverage available at a discounted rate.

Learn more about Four Seasons Hotel Minneapolis and Four Seasons Hotels & Resorts by visiting us below:

Instagram: @FSMinneapolis

Facebook: https://www.facebook.com/FourSeasonsMinneapolis

LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts/jobs/

Learn more about who we are: We Are Four Seasons

Candidates must have valid work authorization for the U.S.

Thank you for your interest in working at Four Seasons Hotel Minneapolis. We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf