Spa & Wellness Director

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• Oversee all daily spa and wellness operations, ensuring exceptional service standards and operational excellence.
• Lead, develop, coach, and inspire a diverse team of spa professionals, fostering a culture of engagement and accountability.
• Ensure the delivery of personalized wellness experiences that exceed guest expectations.
• Maintain spa facilities, treatment rooms, and amenities to the highest standards of cleanliness, safety, and functionality.
• Develop and execute strategies to drive revenue growth, profitability, retail performance, and membership programs.
• Manage annual operating and capital budgets, forecasts, inventory controls, and financial performance reporting.
• Collaborate with Marketing and Public Relations teams to promote spa services, wellness offerings, and seasonal campaigns.
• Monitor industry trends and introduce innovative treatments, wellness concepts, and guest experiences.
• Ensure compliance with all health, safety, and regulatory requirements.
• Represent the spa and wellness program during VIP visits, media engagements, and special events.

• Minimum 5 years of leadership experience within a luxury spa, wellness, or hospitality environment.
• Strong understanding of spa operations, wellness programming, retail management, and luxury guest service standards.
• Proven experience managing budgets, forecasting revenue, and driving business performance.
• Excellent leadership, communication, and team development skills.
• Passion for health, wellness, and creating exceptional experiences for guests and employees.

What We Offer
• Competitive Salary and Comprehensive Benefits Package
• Excellent Training and Development Opportunities
• Complimentary Accommodation at Other Four Seasons Hotels and Resorts
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Medical, Dental, Vision, Life Insurance, and 401(k) Programs
• Paid Time Off and Holiday Pay
• Inclusive Employee Experience and Recognition Programs

Schedule & Hours
• Full-Time Leadership Role
• Schedule flexibility required, including mornings, evenings, weekends, and holidays as business needs dictate.

About Four Seasons Hotel & Private Residences Nashville
A soaring landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. Rising 40 stories above the vibrant SoBro district, the property features 235 guest rooms and suites, 143 private residences, over 19,000 square feet of event space, a luxury spa, an outdoor pool deck, and world-class dining experiences, all complemented by breathtaking downtown views.

Visa Requirements
Authorization to work in the United States is required for this role.