Quick Summary
Delivers white-glove service to a growing portfolio of VIP clients, engaging 1:1 via each client’s preferred channel with prompt, proactive, resolution-oriented communication.
The Company
Founded in 2009 by Audrey McLoghlin, Frank & Eileen set out to reinvent the women's button-up using the finest Italian fabrics often reserved for menswear. Named in honor of Audrey's beloved Irish grandparents, the brand has grown slowly and intentionally into a woman-owned, woman-led leader in sustainability and slow fashion. After seventeen years of steady growth through wholesale partnerships and direct-to-consumer e-commerce, Frank & Eileen recently opened its first US flagship store—an Irish country house on Madison Avenue, NYC. This new chapter continues the brand's legacy of using entrepreneurship as a force for good while delivering generationless style to its beloved community of customers—all from our HQ in sunny California.
Responsibilities
~1 min read- →Completes daily operational tasks efficiently without compromising service or F&E standards, including purchases, invoicing, order status, returns, exchanges and preorders.
- →Executes VIP exclusive events and gifting with the Head of Customer, Product and Marketing teams; on-site at events as needed.
- →Supports the Head of Customer in testing and shaping VIP loyalty offers and programs.
Requirements
~1 min read- Ability to stand and walk for extended periods during VIP events and trunk shows.
- Ability to lift, carry, and move up to 25 lbs, including garment bags, product, and display fixtures during event setup and breakdown.
- Ability to bend, stoop, kneel, and reach to set up, merchandise, and break down event displays.
- Manual dexterity to handle merchandise and work on a computer and phone for extended periods.
- Comfort working on camera for virtual styling appointments and video content.
- Flexible schedule, including nights and weekends for VIP events.
Compensation
This role includes a base salary plus a sales incentive program. The total target compensation range for this role is $80,000 to $150,000, inclusive of both base and incentive.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Frank & Eileen is an equal opportunity employer, celebrating diversity and creating an inclusive environment for our employees and customers. We are committed to comply with all Federal, State and local laws providing EEO and all other employment laws and regulations.
Location & Eligibility
About this job
- Pay per year
- $80,000–$150,000 a year
- 70% above the $67,500 median for Other jobs on Jobera (115,751 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- First seen
- October 16, 2026
- Last seen
- October 16, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 68%
- Scored at
- October 16, 2026
Signal breakdown
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