Accounts Receivable Specialist II (Remote)

About our Company

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

Join our team and make a positive impact on the lives of others! We are looking for an Accounts Receivable Specialist II for our Finance Operations team.

This is a remote role with occasional travel into our main office in New York or the FreedomCare hub closest to you. 9AM to 6PM Monday through Friday.

• →Review outstanding Accounts Receivable balances and investigate issues impacting collections and cash flow.
• →Research claim, payment, and account discrepancies, including short payments, overpayments, unapplied payments, denials, and reconciliation differences.
• →Assist with payment posting, cash application, account reconciliations, and follow-up on open balances.
• →Review account and payer activity to identify trends, errors, or root causes delaying payment.
• →Support billing-related activities as needed to help ensure claims are submitted and processed accurately.
• →Partner with Billing, authorizations, State Operations, and other internal teams to resolve account issues.
• →Escalate recurring issues and recommend process improvements to increase accuracy, efficiency, and visibility.
• →Support reporting, month-end close activities, and other Finance Operations initiatives as needed.

• Bachelor’s degree in Accounting, Finance, Economics, Business, Mathematics, or another related analytical field preferred.
• 1–3 years of professional experience in Accounts Receivable, billing, finance, banking, business operations, healthcare operations, customer support, or another analytical role preferred.
• Proficiency in Excel or Google Sheets.
• Strong analytical and problem-solving skills, with the ability to research issues and identify root causes.
• Strong attention to detail and good organizational skills.
• Ability to manage multiple priorities and follow through on open items.
• Comfortable working with data, technology, reports, and learning new systems.
• Strong communication and collaboration skills, with the ability to work well across teams.
• Curiosity and interest in understanding how financial and operational processes work. We welcome candidates from a variety of analytical backgrounds who are eager to learn, solve problems, and build a career in Finance Operations.

• Enjoy digging into account issues and figuring out what caused them.
• Like working with numbers and using data to make decisions.
• Have experience with billing, payment posting, reconciliations, collections, claims, denials, or revenue cycle processes.
• Take ownership of your work and follow through on commitments.
• Work well in a fast-paced environment and enjoy learning new things.