Clinical Talent Pool (Brooklyn, NY)

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S.

We pride ourselves on our values which drive the level of care that we deliver to our patients:

• Here For You (An attitude of service, empathy, and availability)
• Own It (Drive and ownership)
• Do the Right Thing (High integrity)
• Be Positive (Great attitude and a can-do positive approach to challenges)

At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.

We're building a talent pool of strong clinical professionals for FreedomCare New York. We're searching for talented and motivated individuals interested in any of the following roles:

• RN Nurse Educator: provide education, support, and resources to caregivers in an office setting to help them become certified Health Home Aides
• RN Field Nurse Assessor: conduct patient assessments to determine care needs and develop personalized care plans.

• Patient service skills: Exceptional customer service abilities, including handling difficult situations with empathy and professionalism. A passion for delivering high-quality patient care through active listening, patience, and compassion.
• Communication skills: Strong verbal and written communication skills, with the ability to connect empathetically with patients and caregivers.
• Soft skills: Excellent listening skills, emotional intelligence, and a collaborative team spirit.
• Problem-solving Abilities: Capacity to remain calm under pressure and resolve issues effectively—whether in person or virtually. Must be able to make patients feel comfortable while successfully defusing and de-escalating tense situations.
• Time management: Strong organizational skills with the ability to prioritize tasks and consistently meet or exceed expectations.
• Technology: Solid computer skills, including fast and accurate typing. Ability to leverage technology to resolve customer issues efficiently while multitasking and taking notes.
• Multitasking: Ability to manage multiple responsibilities and priorities while guiding patients and caregivers through the care process.
• Clinical experience: A valid and active NYS nursing license, along with strong knowledge of geriatric care and experience conducting assessments.