8d ago

ServiceNow Business Analyst

India·Bangalore Kamid

Business AnalystData & AI

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Quick Summary

Key Responsibilities

Serve as a Business Analyst for agile development teams, leading sprint planning, daily stand-ups, sprint reviews, and retrospectives. Collaborate with business leaders, process owners,

Requirements Summary

Serve as a Business Analyst for agile development teams, leading sprint planning, daily stand-ups, sprint reviews, and retrospectives. Collaborate with business leaders, process owners,

Technical Tools

Business AnalystData & AI

Responsibilities

~1 min read

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Serve as a Business Analyst for agile development teams, leading sprint planning, daily stand-ups, sprint reviews, and retrospectives.
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Collaborate with business leaders, process owners, and IT teams to gather and analyze requirements for ServiceNow implementations.
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Conduct workshops and stakeholder interviews to understand pain points, business challenges, and optimization opportunities.
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Act as a liaison between business teams and IT, ensuring that ServiceNow solutions align with organizational objectives.
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Facilitate User Acceptance Testing (UAT) activities, gathering feedback to validate system functionality.
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Provide technical guidance and mentorship to developers and ServiceNow administrators.
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Stay updated on ServiceNow best practices and industry trends, particularly in Health & Safety compliance.
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Analyze existing business processes and identify areas for automation and optimization using ServiceNow capabilities.