Onsite Event Contractor - Review Ambassador

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

Review Ambassadors play a key role in collecting the reviews that power G2. You will be a dedicated on-site representative working the event floor to drive reviews at a vendor’s software user conference. G2 captures written, voice, and chat review formats. This is an active, floor-based role. You'll initiate conversations with attendees rather than waiting for them to come to you.

• Review Ambassadors have a review submission goal specific to each event

• Typical length per contract is 3-6 days

  • 1-2 Travel Days

  • 1-4 Conference/Event Days

• Events are primarily located in the United States, but some are International Events

• 1-3 Review Ambassadors are contracted for each G2 event booth

• Travel & Expenses: Travel, lodging, and per diem are reimbursed by G2

• Manage setup & teardown of the booth (includes light assembly, branding placement, and communicating with vendors if assistance is needed)

• Ensure the equipment and survey are working properly and ready for review gathering

• Encourage event attendees to leave a review

• Facilitate the review process; answer any questions, and troubleshoot issues as they arise on laptops, mobile, monitors, or Wi-Fi

• Give kudos and swag to reviewers upon completing a review

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

• Experience working at event, conference, or trade show booths with 100 - 20,000 attendees

• Proven record of achieving target goals based on attendee actions (form submission, sign-ups, etc.)

• Comfortable troubleshooting on-site tech issues (Wi-Fi, AV, browser/app hiccups) with limited support

• Willing to travel to events as needed. If interested in international events, a valid passport and the ability to travel internationally are required

• English speaking fluency at least at a Business Professional level

• Ability to stand for extended periods (8+ hours) and lift up to 30 lbs during setup/teardown

• Ability to speak other non-English languages with business professional fluency or better

• Experience at SaaS events

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here. 

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How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

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