Associate Business Analyst/Business Analyst - Public Sector

(usa)Remotemid

Business AnalystData & AI

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Quick Summary

Overview

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group.

Technical Tools

Business AnalystData & AI

Responsibilities

~1 min read

→Support claim setup, updates, payment processing, and other claims administration activities within ClaimCenter.
→Provide backup coverage for critical claims operations, including monitoring requests and ensuring claims are routed appropriately.
→Coordinate claim reviews with internal claims professionals and third-party administrators, including scheduling and follow-up activities.
→Produce and maintain recurring and ad hoc claims reports, loss runs, and other operational reporting.
→Analyze claims data and reports for accuracy and completeness, identifying discrepancies and coordinating necessary corrections.
→Serve as a business resource for ClaimCenter initiatives, including system enhancements, testing, user feedback, and communication of changes.
→Identify opportunities to improve claims workflows, reduce manual processes, strengthen controls, and increase operational efficiency.
→Support artificial intelligence, automation, data, and technology initiatives designed to enhance reporting and business processes.
→Document claims procedures, system changes, and operational workflows to promote consistency and knowledge sharing.
→Collaborate across Claims, Operations, Underwriting, and Technology on special projects and evolving business priorities.

Requirements

~1 min read

Bachelor’s degree in risk management and insurance, business analytics, information systems, business administration, or a related field, or equivalent relevant experience.
Generally, 1-4 years of experience in claims, insurance operations, business analysis, reporting, or a related area; candidates beginning their careers with relevant education or internship experience may also be considered.
Foundational understanding of insurance claims processes is preferred, including experience as a claims adjuster, claims representative, or claims operations professional.
Strong analytical and critical-thinking skills, including the ability to evaluate data, ask thoughtful questions, and identify incomplete or inconsistent information.
Proficiency with Microsoft Excel and other Microsoft 365 applications; experience with ClaimCenter or a comparable claims-management system is preferred.
Exposure to Power BI, Tableau, Snowflake, artificial intelligence tools, process automation, or Lean improvement methods is helpful but not required.
Curious, collaborative, and adaptable approach, with the ability to learn new systems, communicate changes clearly, manage multiple priorities, and take ownership of problems.

Public Sector

$60,000.00 -$82,000.00

What We Offer

~1 min read

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

About this job

Pay per year: $60,000–$82,000 a year; 32% below the $104,696 median for Business Analyst jobs on Jobera (285 salaries).
Who can apply: United States
Posted: 1 day ago
Employer: has 272 open jobs on Jobera in 2 countries.