Business Analyst Intern - Summer 2027

Requirements Gathering & Documentation

• →Participate in discussions with business and technology partners to understand business needs.
• →Document requirements, business rules, workflows, and application behavior.
• →Help identify questions, gaps, and scenarios that should be considered during solution design.

User Story Creation

• →Assist with creating and refining user stories for ClaimCenter enhancements.
• →Document acceptance criteria and expected system behavior.
• →Help break business requirements into clear, testable requirements for development teams.

Application Testing

• →Create and execute test scenarios based on business requirements and user stories.
• →Test ClaimCenter functionality and document results.
• →Identify unexpected application behavior and clearly document defects or questions for the project team.
• →Participate in regression and user acceptance testing activities.

Application Design & Prototyping

• →Help design and mock up proposed ClaimCenter screens and workflows.
• →Work with Business Analysts and developers to consider usability and business process needs.
• →Participate in design discussions and help document proposed solutions.

Project Collaboration

• →Participate in project meetings, design sessions, demonstrations, and working sessions.
• →Help maintain project documentation and track open questions or follow-up items.
• →Gain exposure to the software development lifecycle and Agile delivery practices.

Ability to work in the office at minimum three days a week.

Education:

• Pursuing a degree in Business, English, Communications, or related
• 2029 or 2030 graduation year

Experience/skills:

• Detail oriented
• Familiar with AI
• Quick learner
• Good communicator
• Excellent writing skills