Workers Comp Claims Specialist - South States

National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

• →Manages a large inventory of complex claims to evaluate compensability/liability.
• →Plans and conducts complex claims investigations to confirm coverage and to determine liability, compensability and damages.
• →Analyzes and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
• →Conveys complex information regarding coverage and settlements to insureds, claimants, and external partners.
• →Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
• →Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
• →May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
• →Performs other duties as assigned.