Forward Deployed Lead

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

The Member of Technical Staff, Forward Deployed Lead is the de facto CEO of their pod within Galaxy Edge — a small, senior team focused on one client engagement or one innovation bet. In this role, you will own product direction, technical standards, client relationships, and account growth, working alongside a dedicated Delivery Lead who handles timelines and execution. You will rotate between our two verticals — Forward Deployed Product & Engineering and R&D & Innovation — carrying hard-won market and technical context across the boundary. You will partner closely with Tier-1 financial institution stakeholders from engineers to C-suite executives, translating their needs in custody, settlement, tokenization, and trading into buildable roadmaps. This is a deliberately hybrid role requiring a hands-on startup CTO mindset combined with the commercial instinct to grow accounts and turn delivered trust into the next engagement.

• →Own product and technical direction: translate institutional needs — custody, settlement, tokenization, trading, and regulatory context — into a buildable roadmap; set the technical bar, make hard design calls, and stay in the code when it matters
• →Drive commercial and account growth: run your account like a business, identify expansion opportunities, advise senior client stakeholders (CTO, COO, Head of Digital Assets), and convert delivered trust into the next engagement
• →Lead client and executive relationships: run discovery from engineers to the C-suite, define success in their terms (adoption, risk, cost, time-to-value), and navigate complex regulated organizations to alignment
• →Rotate into R&D and Innovation: lead 0-to-1 product creation on frontier blockchain and AI, and codify learnings into reusable components and playbooks that feed back into client delivery
• →Serve as the voice of the customer back into Galaxy’s product organization, translating delivered insights into what the firm builds next
• →Embrace and champion the thoughtful adoption of AI to improve team performance and business outcomes.
• →Leverage AI tools (e.g., generative AI, automation platforms, data copilots) to improve productivity, decision-making, and output quality in your day-to-day work.

• Proven track record of owning outcomes end to end in ambiguous, high-stakes settings
• Real technical depth — you’ve shipped production software and can lead engineers credibly
• Commercial instinct — you’ve turned delivered work into expanded scope or revenue
• Executive presence — fluent from a whiteboard to a C-suite briefing
• Founder-grade agency and low ego — you find a path when none is obvious and care about the outcome, not the credit
• Typically 6+ years across forward-deployed/solutions engineering, technical PM, and client-facing delivery; shape of ownership matters more than years
• Willingness to travel approximately 25–40% of the time