Product Manager III, Incentive Experience

Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.

The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.

We are seeking an exceptional Product Manager to join our Incentive Experience team. This role will report to the Product Lead for Incentive Experience. This team owns the member-facing experience for paying for healthcare and being reimbursed for care by Garner. In this role, you’ll be given wide-ranging responsibility to shape how Garner incentivizes members to visit top-performing providers, and how we improve the affordability and convenience of paying for healthcare for patients.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. 

• →Develop the roadmap for Incentive Experience, shaping our strategy and developing new ways to make Garner the most compelling and convenient way to pay for your healthcare
• →Build the operational engine and applications that will enable us to pay $100m+ in reimbursements in 2026 while scaling rapidly and maintaining exceptional quality of service
• →Embed deeply with members, employers, and operational teams to understand their pain points and develop product ideas
• →Drive new product and feature development from ideation to launch
• →Define success metrics for every initiative, ensuring we have the data in place to measure outcomes and rallying the team around what winning looks like and how we get there

• 3+ years of Product Management experience with at least one role that involved owning and shipping a consumer-facing product or features from discovery through launch and iteration
• Strong consumer product intuition, with a deep understanding of what drives exceptional user experiences
• Experience building tools for operational teams at scale, with with a clear-eyed understanding of what makes internal products succeed
• Exceptional written communication, with the ability to communicate decisions and strategy clearly and concisely to your team, stakeholders, and executive team
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

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Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.