Senior Product Manager, Employer Experience

We are fundamentally reimagining how healthcare works in the U.S. by partnering with employers to redesign healthcare benefits using clear incentives and powerful, data-driven insights. Our approach guides employees to higher-quality, lower-cost care, creating a system that works better for everyone. Patients achieve better health outcomes, employers spend healthcare dollars more effectively, and physicians are rewarded for delivering exceptional care rather than performing more procedures. 

Garner is one of the fastest-growing healthcare technology companies in the country. Our products are trusted by the most sophisticated employers and providers in the industry, and we are building a team of talented, mission-driven individuals who are motivated to make a meaningful impact on healthcare at scale.

We are seeking an exceptional Senior Product Manager to lead our Employer Experience team, the team responsible for building our employer-facing benefit experience. This role owns both the external-facing experience and internal systems and tools that support how Garner’s employer clients interact with and experience the Garner benefit. This includes our client and broker-facing Garner Portal, our invoicing and eligibility systems, and a suite of internal applications operated by the Implementations, Integrations and Finance teams. This role reports to the Head of Product.

This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.

• →Own Garner’s external-facing employer experience strategy and roadmap, including development and expansion of the Garner Portal.
• →Drive development of Garner’s invoicing system and eligibility systems, responsible for billing $XXXm in ARR with precision and resiliency at scale. 
• →Drive development of internal revenue and eligibility data products that enable teams across Garner to perform analytics based on Garner’s membership and revenue.
• →Partner with product, engineering, operations, legal, and finance to enable 0-to-1 employer-facing products and use cases. Example projects include designing a broker-facing product enabling them to gain insight into the performance of their customers, or building a data warehouse product enabling innovative provider and plan analytics.

• 5+ years of Product Management experience, including at least one role owning a technical or financial product end-to-end.
• Strong systems thinking and detail orientation. You instinctively look for edge cases and reason from first principles about how systems can fail
• Strong technical background, with experience owning financial or data systems at scale.
• Superb written and verbal communication, with the ability to translate complex technical concepts for engineering, business, and external stakeholders.
• Deep AI fluency, using AI daily to run analyses, build prototypes, and automate workflows. You pride yourself on staying at the bleeding edge of what’s possible.
• A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.

This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.

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Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com.