Engineer III, Engineering & Architecture

 

GCI's Engineer III, Engineering & Architecture will work cross-functionally as required to develop, deploy, and maintain the products and services offered by the company. Interact with internal groups and external customers to ensure our products and services are performing as designed. Work within capital and operations budgets to ensure projects remain on scope and within budget. Follow company policy and department guidelines to support and successfully complete development and lifecycle maintenance of network plans, policies, and procedures following engineering/architecture design principles.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

1. Forecasting, Automation, & Optimization
   1. Accountable for forecasting demand on the GCI network (satellite, microwave, core, TERRA, HFC, Mobility).
      1. Provides forecasts bi-annually for input into the LRP (long range plan).
      2. Provides ad-hoc capacity checks as requested from other GCI departments.
   2. Coordinates with other departments to optimize costs by consolidating or “right sizing” leased capacity as necessary.
   3. Accountable for automating and optimizing processes, workflows, and tools.

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

At a senior engineer level, will be expected to perform highly complex and diverse design, plans, analysis, and implementation under deadlines and operating constraints. Receives clear direction on assignment objectives, complex features, and possible solutions; must be able to make independent decisions and provide technical direction and resolution. Supervisory assistance provided on unusual problems. Reviews and provides final engineering design specifications and service requirements. Ability to coordinate, direct, assist, provide technical direction, and mentor junior engineers and supporting technicians.

• High-level knowledge of engineering concepts, design principles, and math calculations.
• Demonstrated success in design, implementation, editing and support. 
• Practical experience with configuration, routing, switches, within a Network Telecommunications environment.
• Excellent verbal and written communication skills.
• Ability to work independently and within a team environment, professionally and support junior engineers.
• Highly intuitive analytic, strategic, interpersonal critical/creativity thinking skills are necessary.
• Innovative and problem solver
• Excellent capability in using Microsoft Office tools; Excel, Word, Outlook, Visio, etc.
• Strong time management and ability to lean to manage complex projects on time and within budget.
• Self-directed and motivated, highly focused on the company and departmental goals.

• Professional level Certifications: Cisco CCNA, MEF CECP, SCTE Dep, (SCTE DEP (DOCSIS Engineering Professional) Certified SOA Architect, CITA, EACOE. 
• Telecommunications experience. 
• Other telecom industry or job specific certifications.  

DRIVING REQUIREMENTS:   

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:  

• This position may require travel throughout the state of Alaska.
• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions. 
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary. 
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.  DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.