Senior Knowledge Manager

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Top Secret/SCI

None

Job Family:

IT Infrastructure and Operations

• Security Clearance: Active Secret clearance required but must be able to obtain Top Secret clearnce and be eligible for SCI
• BA/BS degree or equivalent and 5+ years of experience in Knowledge Management within a defense, federal, or enterprise IT organization.
• Familiarity with ERB/CCB processes, change management, and configuration control.
• Experience designing SharePoint sites, workflows, permissions, and metadata structures.
• Understanding of RMF, STIGs, and DoW documentation compliance requirements.
• Certifications such as ITIL, KM Certifications, ServiceNow (CSA, CIS-Knowledge), Agile/Scrum.
• Hands-on experience with ServiceNow Knowledge Management, CMDB, and ITSM workflows.
• Proficiency with collaboration tools such as SharePoint, Confluence, Teams, or similar platforms.
• Strong documentation, organization, workflow design, and content governance skills.
• Understanding of IT enterprise environments, software development lifecycles, and technical documentation needs.
• Excellent communication and training skills.
• Work Environment: Hybrid or onsite at Fort Belvoir VA depending on mission needs.

Configuration Control, System Administration, Technical Documents

None

5 + years of related experience

Yes

Job Description:

The Senior Knowledge Manager serves as the lead for program knowledge governance, technical documentation, and information lifecycle management. The role ensures that critical program knowledge—including technical artifacts, architecture decisions, configuration baselines, release documentation, ERB/CCB outcomes, standard operating procedures, system administration guides, training materials, and user support products—is captured, structured, controlled, and readily accessible to authorized personnel.

The position also functions as an AI-assisted technical writer, using approved AI-enabled tools to improve the speed, consistency, clarity, and quality of technical documentation while ensuring all content is validated by qualified personnel and handled in accordance with applicable security, records-management, and information-handling requirements. The Senior Knowledge Manager translates complex technical, cybersecurity, operational, and program-management information into clear, accurate, decision-ready products for Government leadership, technical teams, system users, and other stakeholders.

• At ARMA, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

#armajobs

The likely salary range for this position is $142,792 - $166,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Less than 10%

Hybrid

Work Location:

USA VA Fort Belvoir

Additional Work Locations:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

 

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

 

 

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans