IT Systems Engineer

Work alongside our Systems Administrator to maintain and enhance of our core systems.

Deepen your technical mastery in endpoint management, networking and scaling enterprise SaaS estates.

Gain hands-on technical experience working on complex high-impact projects, taking ownership of well defined pieces of work within larger strategic projects.

Handle the day-to-day administration and maintenance of MDM and endpoint platforms (Jamf and Intune) to ensure fleet health and patching compliance.

Administer and audit core Identity and Access Management (IAM) and SaaS lifecycles for seamless onboarding/offboarding.

Serve as the primary 2nd line escalation point for our IT Support Technician, analysing systemic trends to reduce recurring tickets.

Create and maintain thorough technical documentation and standard operating procedures.

Troubleshoot office networking infrastructure to ensure consistent connectivity.

A proven track record in related roles such as IT support, Tech Ops or EUC.

Comfortable administering Apple/macOS environments with JAMF our MDM platform.

Strong working knowledge of enterprise SaaS platforms (Google Workspace, Slack, Notion).

Familiarity with security best practices, patch management and strict access control principles.

Excellent communication skills, with the ability to explain complex technical details to both technical and non-technical audiences.

An interest in automation, with the capability or willingness to learn to use scripting languages to optimise processes.

Network troubleshooting and diagnostics skills.

Salary is £50k (depending on experience)

Generous personal development budget for courses, conferences, or whatever is useful to your professional development in the role of up to £1500 per year

Top end hardware provided

Opportunity to join our Long Term Incentive Plan

Free lunch in the office

25 days holiday plus bank holidays (with the option to buy an extra 5 each year)

Company Pension Plan (matching up to 5%)

Bupa health care

Life Insurance & critical illness cover

Discounted gym membership, as well as a range of health and wellness benefits