Associate - Events and Promotions

The Associate, Events & Promotions provides comprehensive administrative and operational support to ensure the smooth and efficient functioning of the department. This role supports the Head of Department and project leads in the planning, coordination, and execution of events, promotions, communications, financial administration, and departmental initiatives.

• Manage departmental financial administration and ensure accurate processing of vendor payments, contest payouts, and clawback transactions as part of the overall reward fulfilment process.
• Maintain and update departmental expense trackers and ensure timely submission of consolidated quarterly financial reports to Finance.
• Ensure all procurement activities comply with GELM Procurement Operating Guidelines and maintain proper documentation for audit and compliance purposes.
• Assist in budget tracking and monitor expenditures to ensure alignment with approved budgets.

• Provide administrative and operational support for company events, campaigns, contests, and promotional initiatives.
• Source premium gifts, merchandise, and event-related items within approved budgets and timelines.
• Assist in the coordination of logistics, procurement, packing, inventory management, delivery arrangements, and event support activities.
• Liaise with vendors, internal stakeholders, and service providers to ensure smooth project execution.

• Manage and administer the agency's private Facebook Group, including membership approvals/ deletion, and content posting.
• Ensure content is published accurately and in accordance with company guidelines and timelines.

• Support the administration of the company's agency communication platform (ePartner), including accurate and timely uploading of content from various departments.
• Assist in the execution of communication initiatives across multiple channels, including ePartner, corporate websites, SMS broadcasts, social media platforms, and WhatsApp channels.
• Ensure communication materials are published accurately and within stipulated timelines.

• Process external industry award submissions accurately and within required timelines.
• Review and update departmental Standard Operating Procedures (SOP) on an annual basis.
• Manage department premium inventory, including stock receiving, stock issuance, inventory reconciliation, and quarterly inventory reporting.
• Maintain proper filing and record-keeping of departmental documents and reports.
• Provide general administrative support and assist with ad hoc projects and assignments as required.

• Bachelor's Degree in any discipline, preferably with exposure to administration, events management, marketing, communications, or related fields.
• Minimum one (1) year of experience in an administrative, coordination, or support function, preferably within the financial services industry. Fresh graduates are encouraged to apply.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Strong verbal and written communication skills, with the ability to build effective working relationships with internal stakeholders and external vendors.
• Excellent organisational, coordination, and time management skills with strong attention to detail.
• Ability to manage multiple tasks simultaneously and work effectively under tight timelines.
• Flexibility to work evenings, weekends, and public holidays when required to support event operations.
• Willingness to travel within Malaysia when necessary.
• Proactive, resourceful, adaptable, and eager to learn in a fast-paced environment.
• Strong sense of responsibility, teamwork, and commitment to delivering quality work.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.