Head of PMO & Governance (GEGM)

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Job Summary:

Lead and drive projects/program delivery from preparation to execution and closure by adhering to Group IT PMO methodology for IT related projects

Tracking and controlling key strategic project metrics of scope, time, cost and quality as well as meeting or exceeding business expectation

• Project Management
• Drive and deliver project using either waterfall or Agile/Scrum or hybrid methodology
• Accountable to prepare and plan project from scope, time, cost & quality aspect and to obtain approval to commence project execution
• Accountable to drive and complete mandatory project documentation such as business case, project charter, project plan, test plan, lesson learnt, etc
• Lead and collaborate with multi-disciplinary team members and vendor partners (if applicable) to drive and complete project preparation and execution activities and deliverables
• Collaborate with internal and external stakeholders, to influence and drive decision making
• Lead, manage and drive successful project execution activities and deliverables
• Manage and address project conflict, issues, risks and expectation and ensure they are escalated or addressed on a timely manner
• Track & monitor project actual schedule and cost against planned and take corrective or preventive measures to ensure on track
• Track and manage project change request via governance model to safeguard agreed project scope
• Develop communication plan to ensure key stakeholders are updated consistently and within expectation
• Provide periodic and timely status progress update of project.
• Plan and drive successful handover activities from project to BIT support team to ensure on time project closure
• Comply with GE Group IT Project Management Methodology for IT related project
• Oversee, manage and plan required augmented contract resources to deliver strategic projects/initiatives

• Set direction and lead, drive and motivate team members to achieve project objectives
• Think strategically and device long lasting solution and translate to tactical and operational tasks.
• Able to influence opinions and decisions when working closely with internal & external stakeholders
• Able to remove impediments, protect the team and inspire high sense of self-organization high performance within the team
• Not afraid to speak up and stand up for the overall good
• Project Management – Accountable in ensuring successful execution and project delivery according to agreed budget & timeline which in line with business objectives

• Working closely with HOD to initiate, plan, develop and implement strategy from O&T department in supporting the spearheading of digital plan for GEGM

• Degree Holder in Computer Science, Information Technology or any other related disciplines
• PMP/PRINCE2 preferred
• At least 10 years working experience in a Project Delivery,
• At least 5 years working experience in IT Risk & Governance capacity
• Good understanding of insurance products and service preferred
• Good supervisory and organizational skills

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.