Region Head, Agency Distribution (Northern region) (GETB)

You will plan and execute sales and recruitment strategies in close collaboration with the Head of Agency Distribution, Strategic Team, Recruitment Team, and Agency Leaders to achieve the Company’s production and new recruitment targets. The role also involves working cross‑functionally with various departments to resolve operational matters relating to the agency force.

Key Responsibilities

• Analyse, manage, and monitor the performance of Takaful agents to ensure they meet annual performance targets.

• Provide performance counselling and implement corrective actions where overall results fall below expectations.

• Recruit, train, and motivate Takaful agents through agency visits, one‑to‑one coaching sessions, training programmes, seminars, and other engagement activities.

• Deliver instructional and motivational presentations during agency visits, in‑agency training sessions, and formal agent training classes.

• Plan, organise, and oversee customised courses, seminars, talks, presentations, and training programmes for the Takaful agency force.

• Support agency recruitment, onboarding, and development of new Takaful agents.

• Prepare periodic performance reports and undertake ad‑hoc assignments as required.

• Lead, coach, and guide a team of Business Development Executives to drive agency growth, agent activation, and productivity.

• Bachelor’s degree in any discipline.

• Minimum of five (5) years’ working experience in business development or sales management, preferably within agency, business development, training, or marketing functions in financial institutions.

• Results‑oriented professional with proven experience in leading and driving sales teams.

• Strategic thinker with strong interpersonal skills and an outgoing personality.

• Demonstrated experience in problem‑solving and effective stakeholder management.

• Dynamic, self‑motivated, and dependable individual with a positive mindset.

• Excellent interpersonal and people management skills.

• Strong team player with the ability to collaborate effectively across functions.

• Self‑disciplined, proactive, and capable of working independently.

• Demonstrates strong alignment with the organisation’s core values through behaviour and work practices.

• High level of integrity, takes accountability of work and good attitude over teamwork.

• Champion and embody our Core Values in everyday tasks and interactions.
• Demonstrate high level of integrity and accountability.
• Take initiative to drive improvements and embrace change.
• Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.
• Keep abreast with industry trends, regulatory compliance, and emerging threats and technologies to understand and highlight potential concerns/ risks to safeguard our company proactively.

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels – a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei. The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia. Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.