Digital Business Senior Systems Analyst

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Minimum Job Requirements 

Education 

• →Bachelor’s degree in the field of Business, Computer Science, or MIS or related field OR equivalent experience. 

Work Experience 

• →Four (4) years of Salesforce experience as a business process analyst or similar role. 

Knowledge / Skills / Abilities 

• →Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint, Visio). 

Preferred Job Requirements 

Certification / License 

• →Salesforce Business Analyst Certification. 
• →Additional Salesforce Certifications. 

Work Experience 

• →Experience supporting Salesforce CRM full-cycle implementations.  
• →Three (3) years of medium to large-scale project and program management. 

Knowledge / Skills / Abilities 

• →Demonstrated drive and determination to achieve success. 
• →Good organizational skills and time management necessary to lead large-scale projects/programs. 
• →Solid quantitative skill set and the ability to analyze, think and communicate with well-supported data. 
• →Strong problem-solving skills and the ability to ask the right questions, help frame logical conclusions and arrive at effective solutions. 
• →Ability to manage multiple projects and/or assignments concurrently. 
• →Strong verbal and written communication skills. 
• →Ability to work collaboratively across global geographies, business units’ hierarchy, and multiple functional areas. 
• →Cross/multi-functional understanding of industry, company, and products to enable identification of assumptions and events and qualification of related risks and opportunities. 
• →Ability to work independently with limited direction and with a team in a fast-paced, high-work volume environment with emphasis on maintaining quality and timeliness. 
• →Self-motivated. 
• →Strong knowledge of Salesforce’s Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. 

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Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls.  The employee is regularly required to stand and walk.  On occasion, the incumbent may be required to stoop, bend, or reach above the shoulders.  The employee must occasionally lift up to 25 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision, and the ability to adjust focus. Occasional travel.    

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”