HR Generalist (Apprentice)

Be the one building AI-powered experiences where they matter most.

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

A bit of everything! During an HR apprenticeship at Genesys, you'll play a crucial role in supporting the HR Manager France in various HR and labor relations tasks. You'll learn about tasks related to the complete employee lifecycle. You'll be involved in setting up the economic and social database and preparing company agreements. As you progress, we'll broaden your tasks by giving you challenging assignments, to maximize your learning opportunities.

• Supporting the onboarding process of new employees, including arranging necessary documents and taking part in the local induction programs.

• Acting as a point of contact for employees with HR-related queries.

• Contributing to HR administration, such as maintaining personnel records, processing changes, creating offer letters, employment agreements, benefit registration

• Assisting in coordinating and organizing HR workshops and events

• Contributing to employee well-being and team-building initiatives.

• Maintaining and updating HR Systems, incl. running reports

• Assisting with ad-hoc projects and HR-related tasks for the EMEA region.

• You're in your 5th year of a Master's degree in human resources or labor law.

• You are fluent in both French and English (level C2).

• You are curious, motivated, and eager to learn and progress.

• You have excellent interpersonal and communication skills.

• You have good organizational and analytical mindset

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.