VP Enterprise Sales, US Central Region

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.

Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.

Job Title: Vice President Enterprise Sales, US Central Region

Location: Illinois/Indiana/Michigan/Ohio

One of the great things about working at a company like Genesys is our investment in our people. We believe in helping you find your best fit - we want to help you grow.

We are seeking an experienced and results-driven Vice President of Enterprise Sales to lead our sales efforts in the US Central region. The ideal candidate will possess a strong background in enterprise sales, exceptional leadership skills, and a track record of driving revenue growth. This role is crucial in expanding our market presence and achieving aggressive sales targets in the region.

Sales Strategy and Execution:

• Develop and execute a comprehensive sales strategy for the US Central region.
• Set and achieve revenue and growth targets, as well as other key performance indicators.
• Analyze market trends and competitor activities to identify opportunities and threats.

Team Leadership:

• Recruit, train, and manage a high-performing sales team.
• Foster a culture of excellence, accountability, and continuous improvement.
• Provide coaching and guidance to sales managers and representatives to meet and exceed targets.

Client Relationship Management:

• Build and maintain strong relationships with key enterprise clients and partners.
• Identify and pursue new business opportunities and strategic partnerships.
• Collaborate with cross-functional teams to ensure alignment between sales and other departments.

Sales Process Optimization:

• Implement data-driven strategies to optimize sales processes and enhance efficiency.
• Develop and maintain a strong sales pipeline, forecasting accurately.
• Take proactive measures to address any deviations from sales targets.

Market Expansion:

• Identify and explore new market segments and expansion opportunities within the region.
• Develop and execute market entry and penetration strategies.

Qualifications:

• Minimum of 12 years relevant experience in sales and a Bachelor's degree in Business, Marketing, or a related field or equivalent experience (MBA preferred).
• Proven track record of at least 10 years in progressively more senior sales leadership roles.
• Extensive experience in business to business (B2B) sales, preferably in the Technology/Software, Software as a Service (SaaS), Contact Center as a Service (CCaaS), or related industry.
• Strong understanding of the US Central region market dynamics.
• Exceptional leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Analytical mindset with proficiency in data-driven decision-making is vital for optimizing sales processes, forecasting accurately, and identifying areas for improvement Results-oriented with a demonstrated ability to meet or exceed sales targets.
• Strategic thinker with the ability to develop and execute sales strategies.
• Strong interpersonal skills and the ability to build and maintain strong relationships with key customers and partners.
• Willingness to travel as required.

Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys:

Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai. 

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.