Senior Trade Support Engineer - Asian Shift

Chicago Officesenior

Customer SupportSupport Engineer

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Quick Summary

Key Responsibilities

Own Trade Support coverage for the Asian session as the senior engineer on shift,

Requirements Summary

Bachelor’s degree in Computer Science, Information Technology, another STEM field, or equivalent professional experience.

Technical Tools

Customer SupportSupport Engineer

Founded in 1999, Geneva Trading is a premier global principal trading firm with strategically located offices in Chicago, Dublin, and London. Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Rooted in a culture of integrity, collaboration, and an unwavering passion for progress, we foster an environment of personal and professional excellence. Our nimble organizational structure and entrepreneurial spirit attract top-tier talent with a passion for innovation, laying the foundation and driving our consistent success in the industry.

As a Senior Trade Support Engineer on the Asian shift at Geneva Trading, you will be the senior technical owner of trading support during the Asian session (Sunday–Thursday, US Central evening). Operating as the front line for problem resolution, you will act as the vital intermediary between our trading teams and Core Technology teams at a time when most of the wider organization is offline.

To be successful in this position, the ideal candidate must be highly autonomous, capable of making sound real-time decisions under pressure, and adept at leading incidents through to resolution. Beyond immediate triage, you will drive root-cause fixes to prevent recurring issues, raise the standard of the shift by mentoring other engineers, own critical documentation, and automate repetitive work. Ultimately, you will serve as the senior Subject Matter Expert (SME) for the suite of trading applications and infrastructure that Geneva Trading provides to its teams.

Responsibilities

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Requirements

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- Base Salary Range: $140,000 - $180,000, plus eligibility for a performance-based bonus. Final compensation will be determined based on the candidate’s skills, experience, education, and qualifications. In addition to base salary, Geneva Trading offers a competitive total rewards package, including a comprehensive benefits program. Learn more about our employee incentives here.
Application expected to close: 1/5/2027

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Nice to Have

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Location & Eligibility

Where is the job

Chicago Office

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: $140,000–$180,000 a year; 47% above the $108,500 median for Support Engineer jobs on Jobera (145 salaries).
Posted: Today
Employer: has 13 open jobs on Jobera.