OTR Brokerage Manager (Bilingual English/Korean)

Responsibilities:

• Strategic Operations & Lane Management
• Network Optimization: Develop and manage high-density OTR lanes to balance headhaul and backhaul freight, minimizing empty miles and improving network efficiency.
• Capacity Strategy: Build and maintain a core network of vetted, high-reliability carriers to support consistent service levels.
• Carrier Sourcing: Identify and onboard strategic carrier partners for high-volume and core lanes.
• Exception Management: Serve as the final escalation point for complex transit issues, including equipment breakdowns, weather-related disruptions, service failures, and freight claims. 
• Regulatory & Safety Compliance
• Carrier Vetting: Ensure full compliance with FMCSA regulations and internal carrier qualification standards.
• Fraud Prevention: Implement and oversee advanced identity verification (IDV) and fraud-prevention processes to mitigate risks related to double-brokering and cargo theft.

Qualifications:

• Experience: 5–10+ years of experience in logistics or transportation, including a minimum of 3 years in a management role within a non-asset OTR brokerage environment.
• Education: Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Technical Skills: Proficiency in transportation management systems (TMS) and Microsoft Office applications.
• Work Schedule Flexibility: Ability to work weekends as required based on business needs and workload.