Technical Support Specialist

United Statesmid

Customer SupportTechnical Support Specialist

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Quick Summary

Key Responsibilities

Maintenance, calibration and repair of gas detection and data acquisition equipment; Preparation,

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Customer SupportTechnical Support Specialist

The Technical Support Specialist is responsible for the maintenance, deployment and technical readiness of mudlogging equipment and units across all active rig sites. Working from the operations base, the role keeps equipment fit for purpose at all times and acts as the country technical reference on gas detection and data acquisition equipment for Geolog field personnel and clients.
Responsibilities include:

Maintenance, calibration and repair of gas detection and data acquisition equipment;
Preparation, commissioning and multi-day testing of mudlogging units before they deploy to the rig;
Technical support to field crews during rig-ups, rig-downs and operations, with escalation to HQ technical support when needed;
Spare parts, consumables and calibration gas stock, asset tracking and purchasing;
Rig visits, gas detection chain inspections, service quality checks and HSE/QA/QC audits;
Equipment logistics, including shipments, customs paperwork and freight coordination;
Failure reporting, technical documentation and training of field personnel on gas detection and data acquisition systems;
Base IT support in coordination with the HQ IT department.