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Get Vocal Pbc1d ago
New
USD 8000–9000/yr

Senior Operations Manager

RemoteFull-Timesenior
OperationsOperations Manager
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Quick Summary

Overview

Vocal is seeking a skilled and motivated Senior Manager of Operations to support our growing team. In this position, you will play a critical role in managing the smooth execution of our daily operations — working to build, run, and continuously improve the systems that power our work.

Technical Tools
notionproject-managementstakeholder-management

Vocal is seeking a skilled and motivated Senior Manager of Operations to support our growing team. In this position, you will play a critical role in managing the smooth execution of our daily operations — working to build, run, and continuously improve the systems that power our work. This is a full-time role through November 2026, with the possibility of extension.

  • Lead the design, execution, and continuous improvement of operational processes across the organization, in close partnership with senior leadership
  • Manage and mentor operations staff, providing direction, feedback, and support on day-to-day priorities
  • Serve as a key liaison between the sales and programs teams — facilitating clear communication, alignment on shared workflows, and timely resolution of cross-functional needs
  • Own operational needs across programs, ensuring teams have the systems, tools, and support required to execute effectively
  • Support programs directly as needed — including onboarding coordination, account setup, and process implementation
  • Oversee tool implementation and new workflows, leading operational infrastructure projects that supports the broader team
  • Hold a high bar for speed and quality, with a consistent focus on tangible, measurable results
  • Proactively identify inefficiencies across the organization and lead the implementation of solutions that improve how we work.
  • 6+ years of professional experience in operations, project management, organizing, or a related field
  • Demonstrated experience managing staff and leading cross-functional teams or workstreams
  • Strong understanding of how sales and program operations intersect, with experience facilitating alignment across teams
  • Proven ability to build, scale, and document operational systems across an organization
  • Excellent written and verbal communication skills, with a track record of follow-through and stakeholder management
  • Strong time management and prioritization skills — comfortable owning multiple workstreams and competing priorities under strict deadlines
  • Proficiency with Notion, Google Drive, and Airtable; ability to quickly onboard to new tools
  • Strong attention to detail and a self-directed, solutions-oriented working style
  • A sense of humor, humility, passion for progressive political issues, and desire to be a team player.
  • This position includes full-time employment through November 2026 with the possibility of extension
  • Health insurance covered at 90% for full time employees; Dental and Vision available
  • Flexible PTO and sick leave
  • 401(k) plan & company contribution

    • Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location

    Listing Details

    Posted
    May 8, 2026
    First seen
    May 8, 2026
    Last seen
    May 10, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    80%
    Scored at
    May 8, 2026

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    Senior Operations ManagerUSD 8000–9000
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