8mo ago
PHP 40,000–45,000 per month

Onboarding & Activation Specialist (Post-Sale)

Metro ManilaFull Timemid
OtherOnboarding & Activation SpecialistActivation Specialist
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Quick Summary

Overview

Job Overview The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded.

Technical Tools
customer-success
Job Overview

The Activation Specialist is a post-sale, revenue-driven role responsible for ensuring newly closed accounts are fully staffed, activated, and successfully onboarded. Acting as a post-sale Account Executive, this role owns client follow-ups, recruiter coordination, interview facilitation, and client onboarding while building strong relationships during the most critical phase of the customer lifecycle.

The Activation Specialist ensures that what was sold is delivered, expectations are aligned, and subscriptions are activated on time.
  • Own post-sale accounts from deal close through successful activation
  • Ensure accounts are staffed according to client requirements and agreed timelines
  • Actively follow up with customers to secure approvals, feedback, and decisions needed for activation
  • Drive urgency and accountability to prevent activation delays
  • Coordinate closely with Talent Acquisition and Recruiters to align on role requirements, profiles, and timelines
  • Facilitate interviews between clients and candidates, including scheduling, preparation, and follow-ups
  • Communicate client feedback and hiring decisions clearly to recruitment teams
  • Resolve staffing blockers by aligning client expectations and internal capabilities
  • Lead client onboarding activities including introductions, process walkthroughs, and expectation setting
  • Ensure clients understand workflows, communication channels, and service responsibilities
  • Build trust and strong working relationships with clients during the activation phase
  • Serve as the primary point of contact until endorsement to Account Management
  • Work with Sales, Operations, Resolution, and Account Management teams to ensure smooth transitions
  • Identify risks, misalignment, or dissatisfaction early and escalate when needed
  • Ensure all client commitments, timelines, and agreements are properly documented
  • Bachelor’s degree in Business, Sales, Communications, or a related field (preferred)
  • 3–5 years of experience in Account Executive, Sales, Customer Success, or Staffing-related roles
  • Strong experience coordinating hiring processes, interviews, and client onboarding
  • Proven ability to manage multiple accounts and stakeholders simultaneously
  • Experience in subscription-based or service-driven businesses is a strong advantage

    • Location & Eligibility

    Where is the job
    Metro Manila
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    About this job

    Pay per year
    ≈ ₱480,000–₱540,000 a year
    Posted
    268 days ago
    Employer
    has 374 open jobs on Jobera in 35 countries.

    Listing Details

    Posted
    January 21, 2026
    First seen
    March 26, 2026
    Last seen
    October 16, 2026

    Posting Health

    Days active
    203
    Repost count
    0
    Trust Level
    42%
    Scored at
    October 16, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Onboarding & Activation Specialist (Post-Sale)PHP 40,000–45,000 per month
    Apply Now